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Passengers skipped border control security
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Incident took place on Saturday
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READ MORE: Aussie comedian breaks silence on ’embarrassing airport incident’
International passengers accidentally bypassed border control at Brisbane Airport in a serious security breach after arriving on a flight from Port Vila, Vanuatu on Saturday evening.
The incident occurred at around 6.20pm on Saturday, when the arriving travellers were mistakenly directed into the departure area instead of being processed through border control.
As a result, all passengers preparing to depart on international flights had to be rescreened, causing delays to 11 flights.
‘The safety and security of all passengers is our utmost priority and as a result the decision was made to rescreen all departing passengers within the International Terminal,’ Brisbane Airport said in a statement.
‘Additional Brisbane Airport team members were called in to the terminal to assist and extra security screening capacity was opened.
‘We apologise to all passengers who were delayed and we’re thankful everyone made their flights without any cancellations.
‘A thorough investigation is underway to determine how the breakdown in the arrival procedure occurred. We thank all passengers for their patience during this busy Easter travel period.’
The incident led to significant delays for departing passengers at Brisbane Airport’s International Terminal on Saturday evening.
One frustrated passenger shared footage of the delays on social media as he revealed he had been kept in the dark over the reason for the rescreening.
Sean Harcourt-Bell, who was travelling through the international terminal over
Easter
weekend, explained he was delayed for two and a half hours.
‘So I’m currently standing in
Brisbane
International Airport and they’ve done a massive sweep to get rid of all staff and passengers,’ he said
on
TikTok
.
‘They’re going to rescreen everyone and they’re very aloof on what’s happened.’
Mr. Harcourt-Bell stated that he was not officially notified of the reason for the delay, even though passengers had to wait for hours while the problem was being addressed.
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